Tech Mahindra Recruiting Frewshers & Exp Walkin on 29th, 30th & 31th Oct 2012

Job Role: Associate /Sr. Associate – Semi Voice Process

Education Qualification: Any Graduate (Except BE, B. Tech, MCA, MCM, MBA)

Required Experience: 0-2 years

Job Location: Pune

Job Description:

- Any Graduate (Except BE, B. Tech, MCA, MCM, MBA)

- 0 to 2 years of experience in any BPO/Non BPO Industry

- Semi-technical experience will be preferred
Skill Set:

- Excellent communication skills in English – both spoken and written & good presentation skills

- Good knowledge of Telecom Infrastructure Technologies.

- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets

- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs

- Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required

- Ability to work effectively in a team environment and collaboratively with other departments

- Ability to review and analyze customer needs and provide appropriate client options/solutions

- Ability to manage a demanding workload
Mandatory:
- Should be open to working in shifts (including night shifts) & 24*7 working environment.
Walk-in Details:

Walkin Dates: 29th, 30th & 31th – October 2012

Time: 12:00am 4:00pm
Walk-in Venue:
Tech Mahindra,

West Wing, Training Block,

Basement Area (-1 Floor), RMG Room

Phase 3, Hinjewadi

Pune

Contact Person: Elizabeth Kumar
Official Website: www.techmahindra.com

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